SPLIT & CASSETTE SYSTEMS

Everyday comfort, room by room.

Installation, servicing and repair for wall-mounted, cassette, ducted and floor-standing air conditioners.

Split & cassette systems — illustrative photograph — Illustrative equipment / stock photography

01 / UNDERSTAND THE SYSTEM

Split & cassette systems in context.

A split system connects an indoor unit and an outdoor unit using refrigerant pipework. Different indoor styles suit different layouts and ceiling conditions.

Choose the indoor format around the room, ceiling and maintenance access—not appearance alone.

Wall-mounted

A common choice for individual rooms, with accessible filters and straightforward room control.

Cassette & ducted

Ceiling solutions can distribute air across a space or through ductwork, but require suitable ceiling and access provisions.

Floor-standing

Useful where the layout suits a floor-positioned indoor unit and its airflow path can remain clear.

VISUAL EXPLAINER

See how the parts connect.

**System overview.** Read the labelled connections alongside the equipment description below. Simplified illustration; actual arrangements vary.

Read the detailed visual guide +

02 / SCOPE & CONDITION

What we look at.

Area	What matters	Why it matters
Indoor unit	Airflow, cooling coil, fan and drainage	Indoor water leakage does not always mean a refrigerant leak.
Outdoor unit	Condenser airflow, compressor and fan operation	Maintain the model-specific clearances and access.
Connections	Refrigerant pipes, insulation and electrical supply	Check the entire connection route during replacement planning.

Work that can be included

Filter, coil and drainage servicing
Cooling and refrigerant circuit checks
Indoor and outdoor component repairs
Unit replacement and installation

Define the scope before work starts.

Parts, quantities, access, shutdowns and reinstatement are confirmed against your site and equipment. Additional defects or specialist works are discussed separately.

Prepare a clearer enquiry

03 / HOW THE WORK PROGRESSES

A clear route from enquiry to completion.

01
Identify the unit
Record type, model and room location.
02
Check the installation
Review airflow, drainage, pipes and outdoor conditions.
03
Service, repair or replace
Agree the action appropriate to the equipment condition.
04
Check room operation
Confirm controls, airflow and drainage after the work.

04 / COMMON QUESTIONS

A little more clarity.

Which indoor unit type should I choose?

Room layout, ceiling space, airflow distribution and maintenance access matter as much as appearance. We can discuss options after reviewing your space.

Is a cassette a different cooling technology from a wall split?

The indoor format is different. Both may use direct-expansion refrigeration; the exact outdoor arrangement depends on the model.

Is the outdoor unit supposed to blow warm air?

In cooling mode it rejects heat taken from indoors, so warm discharge air is normal. Unusual operation still requires assessment.

KEEP EXPLORING